1. Service mode
In 3 packets of period of products, after-sales can provide door-to-door service, network, telephone support, or other remote help to solve the product fault or the use of guidance, can according to the product of the specific circumstances take necessary and reasonable way to solve the problem of the customer or product failure, such as customer's solutions beyond the scope of the law or promise, The customer needs to bear the corresponding service fee or product depreciation and other costs.
2. Service process
If you need warranty service, you can log in the service support page of the website, or call the service hotline to contact us, and the service personnel will arrange the service for you. When providing warranty services to you, you should provide valid sales invoice, warranty card, receipt and other warranty documents, before you can get the warranty. If the contents of the invoice do not correspond to the actual product, are altered or cannot be identified, the invoice shall be deemed invalid.
3. Service delivery
The warranty service is provided by the authorized service agency, and the closest authorized service agency will be selected to provide the service according to the address of the customer.